GENERAL TERMS OF SALE

1. Pricing and Payment:

Prices for our products are listed in the currency applicable to the country of purchase and are subject to change without notice. Payment is typically required at the time of purchase. We accept various payment methods, including credit/debit cards and electronic funds transfer.

2. Order Confirmation:

Upon placing an order, you will receive an email confirmation acknowledging receipt of your order. Please note that this confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel orders at any time for reasons including but not limited to product availability, inaccuracies in pricing or product information, or issues related to payment.

3. Goods

The description of the Goods is as set out in the Website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the Goods supplied. In the case of any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate. All Goods which appear on the Website are subject to availability.

4. Shipping and Delivery:

Shipping costs and delivery estimates are provided at the time of purchase. We aim to process and ship orders promptly, but delivery times may vary depending on your location and other factors beyond our control. Once your order has been shipped, you will receive a confirmation email with tracking information, if applicable.

5. Address Accuracy Responsibility:

Please ensure that your full and accurate address is provided at the time of order placement. We cannot be held liable for parcels returned due to incorrect or incomplete addresses provided by the customer.

6. Taxes and Duties:

Prices listed do not include applicable taxes, duties, or customs fees, which may be imposed by local authorities upon importation of the products. You are responsible for paying any such additional charges.

7. Refunds, Returns and Exchanges:

We want you to be satisfied with your purchase. We offer a full refund on items up to 7 days after the initial purchase date. If for any reason you are not completely satisfied, you may return the product(s) within a specified period (typically 30 days) for a refund or exchange, subject to our return policy. Please refer to our Returns and Exchanges Policy for more information on eligibility and procedures.

8. Warranty and Liability:

Our products are sold with warranties, if any, as specified at the time of purchase. To the extent permitted by law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. In no event shall we be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or performance of our products.

9. Governing Law and Dispute Resolution:

These terms of sale shall be governed by and construed in accordance with the laws of [insert governing jurisdiction]. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

10. Modifications and Severability:

We reserve the right to modify these terms of sale at any time without prior notice. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Us:

If you have any questions or concerns about these terms of sale, please contact us at info@paulcocksedgestudio.com